The bike I purchased was traded in with only one engine key. The dealer ordered a new key for the sale, but did not work in the ignition or seat release.
I took a photo of my key and the newly cut key and sent to the dealer to clear up. The firm that Motus uses for keys sent me a new key based on the photos I sent (!). The issue was cleared up quickly.
Photos I sent of my key and the incorrect cut key (my key has been disguised):
Email from firm who cuts Motus keys is below. This may be useful when getting a key cut for your bike. They should be able to cut an key and next day air it if you are in a bind:
